Initial Disclosure Document

Who are we?

Van Source UK Limited recognises that you always have a choice, and therefore we strive to deliver an outstanding customer experience based on a clear understanding of your needs.

Please read this document as it may help you decide if, in addition to the purchase of your vehicle, any of our products and/or services are right for you.

Address: Windmill House, Henfield Road, Bristol, South Gloucestershire, BS36 2FE
Tel: 0117 238 0733
Email: sales@vansourceuk.com
Website: www.vansourceuk.com

Van Source UK Limited a company incorporated in England and Wales (registration number 15874956) having its registered office at Boyces Building 40-42 Regent Street, Clifton, Bristol BS8 4HU. Van Source UK Ltd is an Introducer Appointed Representative of AFS Compliance Ltd which is authorised and regulated by the Financial Conduct Authority under number 625035.

Zenith Finance Ltd is an independent Asset finance broker not a lender, as such we can introduce you to a wide range of finance providers depending on your requirements and circumstances. We are not independent financial advisors and so are unable to provide you with independent financial advice.

Zenith Finance Ltd will receive payment(s) or other benefit from the finance provider if you decide to enter into an agreement with them.

Zenith Finance Ltd is an appointed representative of AFS Compliance Ltd which is authorised and regulated by the Financial Conduct Authority under number 625035. Zenith Finance LTD is registered in England and Wales under company number: 14657907. Registered office address: Windmill House, Henfield Road, Bristol, BS36 2FE

You can check this on the Financial Services Register by visiting the FCA’s website at www.fca.org.uk or by contacting the contact centre on 0800 111 6768.

The Financial Conduct Authority is the independent watchdog that regulates financial services. Use this information to decide if our services are right for you. All finance and insurance products are optional.

What can we do to help finance your purchase?

We are not an independent financial advisor and therefore, no advice or recommendation will be made. We will introduce you to a limited number of lenders and finance products who may be able to help finance your purchase. They may pay us for introducing you to them. Please ask us for a list of finance products and the lenders we use.

By providing us with your personal credit details, you will be giving us authority to submit a credit application on your behalf to our credit providers. We will only pass your details onto a subsequent credit provider if the initial application to the first credit provider is not successful. We will use a maximum of 4 credit providers and therefore, no more than 4 credit searches will be registered.

Insurance Products

We can introduce you to a limited number of insurers and products. Please ask us for a list of insurers we offer insurance from.

We will advise and make a recommendation for you after we have assessed your needs. In relation to the complimentary motor insurance, we will only assist in the introduction of this product (as the introducer).

Do you have to pay for our help?

No, you make no payment to us, however, a lender may pay us commission for making an introduction of business. The commission will form part of your regular monthly payments and will accrue interest.

What can you do if you wish to complain about our services?

If you wish to make a complaint, please contact us in the first instance by writing to us at:

Customer Service Manager, Van Source UK Limited, Windmill House, Henfield Road, Bristol, South Gloucestershire, BS36 2FE

By Phone: 0117 238 0733
By Email: sales@vansourceuk.com

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service, free of charge. Their website details are www.financial-ombudsman.org.uk. Time limits to refer your complaint to the Financial Ombudsman Service may apply.